InternetiX became operational in 1996. Starting out as a small company, InternetiX realized that customer orientated business is more important than product orientated business and decided to focus on customer satisfaction, rather than moving high volumes of products.

With this in mind, InternetiX applied with the Intel ® Corporation for IPI status (Intel ® Product Integrator). IPI status would provide InternetiX with up to the minute information regarding all the Intel Desktop products and would also ensure a direct line of communication between InternetiX and Intel ®. To qualify for IPI status with Intel ®, InternetiX must sell a certain amount of equipment per month, as well as attend the Intel ® training sessions that are held in Johannesburg. This ensures that the technical staff of the company is constantly updated on technology changes as well as trained on the new products to be launched. Having this status also gives InternetiX the opportunity to provide a 3 year warrantee on all the Intel ® products sold.

Being involved in network installations as well as maintenance, InternetiX realized the lack of network equipment providers in the Lowveld. With this in mind, InternetiX contacted Intel ® for advice and was offered the status of IANR (Intel ® Advanced Network Reseller) – a status now being held by only two companies in the Lowveld, InternetiX being one of them. IANR status provides InternetiX with a direct line to technical personnel in the Intel ® Corporation as well as a vast amount of information regarding the network products available from Intel ®. This put InternetiX in the position to provide extremely advanced equipment to the market.

In 1999, InternetiX registered as an ISP (Internet Service Provider) and started to provide a vast range of Internet services.

Maintenance on servers are done outside the data center to ensure that no equipment can be tampered with.

Being a National Service Provider, InternetiX provides Internet access, anywhere in the country, at a guaranteed local call rate using the share-call facility from Telkom. This means that all Internet customers, dials a 08600 number, and pays a local call, even when being outside the 50Km local call radius. Telkom absorbs the rest of the charges. This is especially important for customers outside a 50Km local radius from a POP (Internet Point of Presence). ADSL Lines are also available and range from 384K up to 8192K and include prepaid, post-paid and uncapped.

View into Data Center

Our bandwidth allows for lightning fast local access to our servers as well as super fast international connections. Being on such high bandwidth, means that your Internet business will never be slow and always accessible. We offer local as well as international hosting and have a 24 hour support line available.

All servers in the hosting zone are powered from UPS equipment, backed up by generator power.

InternetiX has an automated system that makes an incremental backup of all the servers in the server farm on a daily basis. This ensures that in the unlikely event of server failure, a recent backup can be restored and be active within an hour or two. This system is also programmed to do a full backup every weekend and in the event of a complete server failure (Hardware), InternetiX has backup servers on standby and a recovery of your data can be done on such a server within approximately 4 hours. This facility is only available when a server is rented from InternetiX and not when the customer supplies the server. (Backups are still done irrelevant of the server owner).

Some hosted Servers

A further important factor of the Server Farm is the fact that it is monitored 24 hours a day, seven days a week. This ensures optimal uptime. All the servers in the Server Farm also runs from UPS power, backed up by two generators and temperature controlled by a number of air-conditioner units - backup cooling units are also installed and are activated automatically in the event of a failure on the permanent coolers. Security-coded locks strictly control access to the Server Farm and no unauthorized access is allowed to this room. A glass wall ensures that personnel can monitor the servers from outside the room and thus limit possibilities of tampering. In the event of a planned upgrade to the network or equipment, the customer is notified by means of SMS, email as well as a phone call. Uptime in our data center to date has been measured at 99.98%. Server hosting clients have access to 24 hour advanced support (on request)

Hosting Zone at night

InternetiX has also expanded its product range to cater for the home user as well as the corporate client. Products supplied, now range from stiffy-disks and mouse pads to A0 Laser Printers and Apple Mac computers. This ensures that a broad spectrum of needs can be catered for but also that InternetiX can provide a turnkey solution to the market.